Privacy policy

Last updated: May 20, 2026

Tug & Tow respects your privacy. This policy explains the types of information we collect, how we use it, and how you can contact us about privacy questions.

Information we collect

We collect information needed to operate the store, process orders, provide customer support, improve the shopping experience, and meet legal obligations. This may include contact information, shipping and billing details, order information, payment-related information handled by payment providers, device/browser information, and site activity.

How we use information

We use information to process orders, provide shipping and customer support, prevent fraud, improve our store, communicate with customers, and comply with applicable laws.

Service providers

We may share information with service providers that help us operate the store, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics providers, and communication tools. These providers use information as needed to perform services for us.

Marketing

If you subscribe to marketing communications, we may use your contact information to send updates. You can unsubscribe from marketing emails using the unsubscribe link in those messages.

Your choices

You may contact us to request access, correction, or deletion of personal information where applicable. Some information may need to be retained for legal, tax, fraud-prevention, or order-record purposes.

Contact

For privacy questions, email info@tugandtow.com.